Matt over on Gotta Be Mobile links to a cool YouTube video that is worth a look.
It's about insurance companies changing over to use Tablet PC's in their daily field visits. It goes on to talk about a custom application that was developed for the company and how they feel it will increase productivity by about 10%.
Have any of you been involved in this kind of 'technology shift' with Tablet PC's? Anybody out there use a similar application - If so, has it increased you productivity??
I've come across a couple of similar projects in my work in NZ. One actually was an insurance company and the other was a govt. agency with a group of auditors who would go out on site. In both cases the benefits were substantial. In the govt. department the biggest benefit was not the productivity increase, it was the reduction in churn in their auditors. This was a result of the improved productivity as auditors were able to reduce the backlog and this led to a significant reduction in stress levels and greatly enhanced morale. There is a lot more to it than improved productivity.