Blog:: Craig Pringle

I had high hopes that one of the fixes listed in the changelog for Vista SP1 might address the dreaded Vista insomnia issue.

l installed this on my Acer Ferrari which is constantly coming out of sleep mode. unfortunately this has rot resolved the issue. The Acer is still an insomniac.

I've taken a week or two off slogging and have even been neglecting my feeds & email. Initially this was due to the end of year rush at work, but then it was a conscious choice to get some family time over the Christmas period.

It has been fantastic and I feel rested and energised - well as much is one can with a newborn in the house.

Seasons greetings one and all - I'm bracing myself for a big year!

I have a colleague who has a Fujitsu P1610 that he's only using as a remote control for his media centre - bit of a waste.  I have a Samsung Q1P that I hardly use at all.  Also a waste.

I thought that the Samsung would make a better remote and I wanted to test my theory about using a small convertible as a secondary device.  As I posted previously I am starting to think that since the ink experience on the small touch screen devices is not there yet it makes sense to have a keyboard.  So I proposed a trade.

We've swapped the two devices on a trial basis initially, with the understanding that if we both prefer the alternate devices then we will trade permanently.

So far I am really liking the Fujitsu. Ironically it is also the best ink experience on a small touch screen device I have yet found...

I'll post more thoughts about the 1610 once I've had more time using it.

This very sad news.  Tablet evangelist, blogger, podcaster and all round great guy Marc Orchant has passed away a week after his heart attack. Marc was funny, intelligent and had such passionate, contagious enthusiasm for the things that took his interest.  He was a bright light in the world. 

This terrible event is made all the more tragic because it is so sudden, and because Marc leaves behind a wife and two children.  I have never had the pleasure of meeting Sue, Jason or Rebecca, but my thoughts and best wishes are with them, none the less.

Rest in Peace my friend...

I just blogged about an issue whereby Vista machines come out of sleep all on their own.  Then I was reviewing in more detail Long Zheng's list of changes in Vista SP1 and I spotted this item:

• Addresses the problem of the Video chipset (VSync interrupt) not allowing the system to stay asleep.

Could this be the fix to Vista Insomnia?  The problem occurs most frequently on my Acer, so I'll install the RC on that and report back here after some monitoring.

I previously posted about a work around I have used to get around the Sleep of Death issue on my LS800.  Unfortunately the same fix has not worked for for other LS800 users - there must be more variables.

However - as annoying as the sleep of death is it is not dangerous.  There is another issue I think is much worse.  Vista Insomnia.

I have 4 Vista machines that I have been using for a while.  These are:

• The Motion LS800
• An Acer Ferrari 1000
• A Samsung Q1P
• A custom built Media Centre

All of these machines have suffered from insomnia.  What I mean by this is I put a Vista PC into sleep mode and some time later it resumes by itself.  The reason I think this is worse than the sleep of death is that a Mobile PC coming out of sleep at the wrong time could be dangerous.  As an example I was using my LS800 to check some emails and feeds at the airport a while ago.  I used right up to the boarding line.  As I approached the counter I hit the power button to put the device to sleep - watched it go down because of sleep of death - and then dropped it into my carry-on bag to board the plane.  When we reached out cruising altitude I opened my bag to read my synced feeds and the bag was roasting hot.  The LS800 was awake again!

Now as bad as that is - it gets worse.  What happens to your hardware if you hit both problems?  If you put you device to sleep and it wakes itself up - what happens if you hit the sleep of death issue and it does not come all the way our of sleep?  Is the OS running?  If the OS has not resumed properly can it shut itself down if it gets too hot?   The night my LS800 died it was plugged in and lying flat on the desk.  The next morning it would not boot.  When I opened it up there was evidence of extreme heat damage and both the motherboard and hard drive were toast.  I can't prove it but I think the combination of these two Vista issues killed my device.  At any rate I have always been careful since to charge the LS800 in it's bumpcase so I can prop it up since then.

Warner Crocker points out some of the highlights in Vista SP1 for mobile users.

 As Microsoft prepares to roll out the Release Candidate of this to users soon, it might be worth taking a look. Some highlights that might be of interest to mobile users:

• Improves the effectiveness of a Windows ReadyBoost™ device in reducing the time to resume from standby and hibernate by increasing the amount of data stored in the ReadyBoost device that can be used during a resume cycle.

• Includes improvements to Windows Superfetch™ that help to further improve resume times, in many environments.

• Improves the time to resume from standby for a certain class of USB Hubs by approximately 18%.

• SP1 reduces the number of UAC (User Account Control) prompts from 4 to 1 when creating or renaming a folder at a protected location.

• SP1 addresses issues many of the most common causes of crashes and hangs in Windows Vista, as reported by Windows Error Reporting. These include issues relating to Windows Calendar, Windows Media Player, and a number of drivers included with Windows Vista.

• Improves power consumption when the display is not changing by allowing the processor to remain in its sleep state which consumes less energy.

Long Zheng of istartedsomething has posted an extensive list of fixes and it is on view here.  Worth checking out, methinks.

Warner has pointed out an update on Marc's condition posted in the comments of the original post by Michael Sampson.

Thanks Michael for posting an update.  Thanks also to Warner for pointing it out.

Thursday December 6, 3.45pm Pacific
I called the hospital for an update, and spoke with Ed, Marc’s brother from the East Coast. He said that it is still very touch and go. There has been some physiological improvement, some organs have stabilized, but Marc has still not yet regained consciousness. As such, they still have no update on brain functioning, or how long he was without oxygen. He has opened his eyes a few times today and tracked light. Ed and all the family who are there are hopeful that every hour brings improvement. Someone is with him all the time, and they are looking forward to him opening his eyes and saying, “so what’s happening?”.

Marc’s iPhone is in his pocket, playing the music that he loves constantly.

The family is grateful for the worldwide support network.

My best wishes and hope continues to be with you Marc.  Come back to us soon, buddy.

I've been doing a lot of thinking about the tablet and UMPC form factors lately.  I have always been a fan of the slate tablet form factor.  For my main machine I prefer slates.  I currently use a Motion Computing LS800 - which is a real gem of a machine.  Of my other previous and current tablets (and there have been a few) the only other one I think as highly of is the venerable HP TC1100.

There have been a number of events of late that have got me thinking about what my next tablet will be. 

Firstly, Motion have announced that they are discontinuing the LS800 - however they have not yet announced a successor.  Will they step up and plug the gap?  As Warner has already pointed out there are very few options for those of us looking for a small form factor device with a great ink experience. 

The other events that have had me thinking lately are the recent reviews I've done.  The Motion LE1700 has re-ignited my love of the larger slate.  That is a great unit.  A full sized slate with an active digitizer gives you the best inking experience you will find on a tablet PC.  Generally speaking slates are easier to hold and more natural to write on when they are being held.  You can comfortably use the device as you actually move.  That is mobility. 

In addition two UMPCs - namely the Fujitsu U1010 and the HTC Shift - have convinced me of the need for and utility of a keyboard on the small touch screen devices.  The ink experience is not good enough for me.  I would not use a UMPC for extended note taking or data entry.  So if the handwriting experience is not there - why wouldn't you want some kind of a keyboard for text entry?  Until that issue is fixed - either by hardware or by software - the original Origami dream of the super small, super light slate tablet will not be realised.

So where I am leading with this is I think that the ideal device combination for me on the market today is contrary to the market trends.  For my main machine I would favour a full sized slate with a good docking solution over a convertible.  Embedded 3g would be highly desirable.  For a secondary device I would go for a very small, touch screen convertible. 

Of course mobile devices are by their very nature a very personal choice.  YMMV.

Several people have asked about the inking experience on the Shift in comments on my previous posts about the Shift. 1, 2, 3 & 4

The Shift has many good points. Inking is not one of them.  Like many UMPCs the Shift is fairly uncomfortable to write on.  If you do try it out you will find that you need to hold you hand up off the screen, otherwise the ink will jump between the point of the stylus and the heel of your palm.  This is because the Shift does not have any palm rejection technology.

In short, the Shift offers a much better touch experience than the inking experience.

This is very sad news from Blognation:

At some time between 7:30 and 8:10 AM on Sunday Morning December 2nd, 2007, Marc Orchant, my fellow author on this blog, as well as one of my closest friends sustained a massive heart attack while working in his home office. At this time Marc is in critical condition at Presbyterian Hospital in Albuquerque, New Mexico, Critical Cardiac Care Unit, Bed 3. He is not expected to regain consciousness for the next 24 to 48 hours.

For those who have not met him Marc is a great, intelligent guy with a huge rest for life. That makes this sad news all the more shocking. My thoughts are with Marc and his family.

Hang in there buddy - I'm looking forward to seeing you again!

There is a brief article in the Australian Reseller News about how Queensland Academy of Science, Maths and Technology (QASMT) is rolling out 400 tablet PCs.

They have selected the Lenovo X61 tablet.

There is no word on what the units will be used for but:

. . . the institution's commitment to accelerated learning and cutting edge technology was behind its decision to choose tablet PCs

Good choice.

One of the comments on my post about the HTC Shift's two operating systems has led me to a pretty interesting discovery.  There's a GPS in there!

In the screenshots of the tools in the HTC Debug Tools folder there is an icon called HTCGPSTool.

This led Hugo to ask if there was in fact a GPS in the device.

I had investigated this tool breifly over the weekend but it seemed a pretty basic tool and I had assumed that it was there to test an external GPS such as a bluetooth unit.  The comment got my interest up and I had some time on the train on the way to work, so I decided to investigate further. 

I started up the debugging tool.  There is a dropdown box with Com Ports listed.  By default it was on COM4.  I clicked on Open and low and behold I started seeing GPS strings in the output window.  I changed it to a different COM port and clicked open - and I got an error saying it could not find a GPS device.  Clearly the tool actually thinks there is a GPS in there.

I swapped back to COM4 and opened the port.  There are a number of tabs that show GPS information if you have a fix (which I didn't) and another radar display that shows the satellites that the device can see.  Initially there weren't any (hey I was on a train) but suddenly I saw one pop up.  It dropped off again a minute later.  I kept the GPSTool running when I got off the train.  As soon as I got out of the station and into some fairly open ground I got a satellite again.  Within 100m I had three more and even (breifly) got a fix.  Not bad in the middle of the CBD as the valleys between the buildings play hell with a GPS.  At my desk I can see one satellite - so I recorded a short video of the tool and clicked through the tabs before I had to give the device back.

So it would seem that the device does have a functioning GPS internally that is accessible inside of the Windows Mobile OS.  There is not, however, any software installed to actually use the GPS in Windows Mobile.

But - as I mentioned in my previous post is is possible to connect the Windows Mobile OS and the Windows Vista OS via Windows Mobile Device Centre over a "virtual" USB connection.  This means that it may be possible to install moving map software such as TomTom onto the Windows Mobile OS from Vista.

I could not find a way to access the GPS device from the Vista OS, nor could I see it listed in device manager.

Since HTC announced the Shift there has been some confusion about how the two operating systems on the device play together.  What can you do in each one?  Do they talk?

Well I have to preface this whole section by stating that as far as I know the software on the unit I had to evaluate is not the final version that will be on the devices when they ship.

In Windows Mobile...

The WM6 installation on the Shift has been stripped down and customized.  It is important to note that even though the device includes the 3G radio there is no phone application.  The Shift is not a voice device.  When you access the WM interface you are presented with a heavily customized Today screen.

This gives you access to your next couple of appointments, the date, time and calendar.  There are also buttons to access your full calendar, email, SMS, contacts, weather information and some settings.

The weather interface is quite nice - cool thunder storms tomorrow :)

The settings button takes you into an explorer view that gives you access:

Notice there are a bunch of things that are usually in WM6 that are missing?  Most of the settings interfaces have been replaced.  Don't expect to add too many applications either.  There is no programs folder so you would have to launch them through the file explorer.  And there is not much memory for running applications either.

The HTC Debug Tools folder in the settings folder gives you a bunch of little utils.  I don't know if this is going to be the same in the released version.

The bottom most icon in that - oops name was cut off - is called USBTool.  This offers a menu with two options - cable in and cable out.  When you select cable in with Vista running it creates a virtual USB connection between the two personalities of the HTC Shift.  This allows you to run up Mobile Device Center and explore the WM OS from Vista.  This makes it easier to set up things like Exchange ActiveSync.

The Windows Mobile OS stays running even when the Vista OS is sleeping or powered off.  If you configure it to use Direct Push you can receive your Exchange email even when Vista is off.  If you prefer or if you don't have an email account with Direct Push, you can use the virtual USB cable described above to sync directly with the local copy of Outlook in the Vista environment.  Of course in this configuration you will only see in WM a copy of what is in Vista.  You will not receive new emails while Vista is not running.

In Vista...

In Vista there is also a Connection Manager type of application that is called - for reasons that escape me - The Shag Control!  This is a fairly clean interface that gives you access to connection management, power management and other settings.  There is a gem buried in there - here's a tour:

Opinion

Given how stripped down the WM OS is I almost wondered why they bothered doing it that way.  I'm not saying that it is not useful - far from it - but I would almost rather that the second OS was implemented as a sideshow host rather than a WM environment.  You would not be able to do the push email, but you could access the data from the local instance of Outlook...  and potentially do a bunch of other cool things.  Food for thought.

In my previous post I gave a tour of the HTC Shift.  I promised to explore, among other things, what it is like to actually use the device.

One thing I quite like about the HTC Shift is that it is designed in such a way that it is very flexible.  There are three main ways in which you can use this device. 

Firstly you can use it as a slate.  Like most slates this has the advantage of actually being usable while you are standing up and moving around. 

The next option is to slide the screen up to expose the keyboard and use it as a thumb board.  This is a little cumbersome compared to other thumb boards, but it is usable. 

The third option is to put the device on a hard service and tilt the screen up, making it more like a laptop.

The video below explores these three modes.

Some questions I have had sent through about usage are below - with my answers in blue:

What is the screen like compared to the Q1 Ultra (or even the Q1)?

Similar - the screen is clear and viewable indoors.  The screen is not an outdoor viewable one, and the screen is hard to read in direct sunlight.

How long does the battery last under normal conditions?  In Vista? in WM6?

My experimentation here has been limited due to the short time I've had the device.  I've not tweaked the power settings at all, but at default it gets about 2 hours when using Vista for browsing and feed reading over wi-fi.  When I hibernated Windows Vista and left the device with Windows Mobile and push email the battery only lost 4% points of charge over 6 hours.  This leads me to believe that the battery life if you use Windows mobile exclusively will be measured in days.

How solid is the keyboard/screen mechanism?

It is easy enough to use but firm enough to support the weight of the screen at any viewing angle you should choose.

How useful is the touchpad?

It works well enough, but I don't tend to use it much.  I personally find it easier to just touch the screen.  One thing I did find odd is that it does not work in the Windows Mobile OS.  This seems a waste as WM does support using a mouse.

How useful is the WM6 component in reality?

I'll talk about this more in my next post.

How well will it work with voice applications such as Skype?

I did not try it, but I recorded a screencast on the device and the audio from the microphone seemed fairly good.  I would think that it would work well, though bear in mind that cellular networks such as HSDPA are usually quite latent and this can impact your voice experience.

I'll be interested in how the battery life is as well as the ease of text entry if you are holding it with both hands.

Battery life as above.  Yes you can use it holding it in two hands - using the keyboard like a thumb board.  As thumb boards go it is a fairly sizable one - and that can make text entry a bit cumbersome.

...the biggest question I have is regarding the battery life as I am considering a shift to replace my laptop. I have a desktop computer at work but regularly leave the office, travelling the country a fair bit and would like to know if the Shift could really satisfy my mobile needs?

It would depend on what you are wanting to do with it.  If you are primarily thinking of email then using Windows Mobile the battery life is stunning.  If you are wanting to use Vista for extended periods then the battery life could be an issue.  It is worth noting here that the power brick is quite small.

My Conclusions

The Shift is designed as a secondary device - to be used in conjunction with a "real computer".  At this it excels because you are actually getting a secondary device and a tertiary device in the one package.  I often say that mobility is all about having options.  Therefore a good mobile device needs to be a multi-tool.  Your Leatherman is not likely to be the best pair of pliers, knife or corkscrew you could own, but the fact that you have more than one tool in the same compact package is useful in and of itself. 

The Shift is the same deal.  The screen is ok for reading emails and browsing the web, but it can be a bit small for working on a large document, video or images.  There is of course a VGA port so you can always plug in a monitor.  Similarly the keyboard is neither a great keyboard or a great thumb board - but it can be used as either and that is powerful.  And of course there is a USB port - so you can plug stuff in.

I've now had some time with the HTC Shift and I'm getting to know it a lot better.  I've already had some questions posted in response to my earlier post - but I'll repeat the call.  I only have this device for the weekend so if there is anything you want me to investigate then post a comment and I'll do my best.

One of the first questions I had was from Chippy at UMPC Portal- is this unit the retail version?  The answer is no.  I understand the hardware is final, but the it does not have the final version of the system software installed on it.  This is an important caveat when I am talking about the software features of the Shift - they are not yet carved in stone.

I thought I would start with a tour of the physical device.  I'll follow up with posts about the software, usage and the interplay between the two operating systems.

In slate mode the Shift is small, thin and light.  On the front bezel there are a number of features worth noting.

In the top left corner there is a web camera.  In the top right there is an ambient light sensor. 

The two hardware buttons below the light sensor are function buttons.  When in Windows Mobile mode they don't do anything.  In Windows Vista the top button launches the Shift Control center.  The button below that toggles the screen resolution between 800x480 and 1024x768.

The black square below the two function buttons is a touch pad that allows you to control the mouse pointer in Windows Vista.  The left and right mouse buttons are the two buttons below the web camera on the left.  There are also two black oval slots.  These are the speakers.  Below the right speaker is the fingerprint reader.  Below the left speaker is the hardware button that toggles between Windows Mobile and Windows Vista.  Along the bottom of the screen (under my thumb) there are a number of indicator lights, including power, battery indicator, caps lock indicator, HDD activity, wireless indicator, 3g indicator and alert light.

On the right edge there is the power button, one USB port, the power input and an SD Card slot.

The silver power button is a soft switch.  Sliding this to the right toggles the power switch.  If you slide the switch to the left it locks in place and this disables all the buttons and the touch screen.

On the left side of the unit is the headphone jack.  This is on the left of the picture below.  Just visible on the right of the photo below is the inbuilt microphone.  There is also another hole on the front edge of the same corner.  Roughly in the middle is the slot for the stylus.  The stylus is ejected by pressing the end in, it then pops out.  When slotted in place it locks in positively.

On the top edge, when in slate mode, is a VGA output.

Sliding the screen upwards reveals a qwerty keyboard.  The screen slides up quite easily.  You can use the device quite comfortably in this mode while sitting or standing and using the keyboard as a thumb-board.

You can also convert the device into laptop mode.  The hinge is fairly stiff - this allows you to position the screen at any angle that suits you.  It does mean that you need a fair bit of leverage to pull it up.  You can achieve this one handed if you place your thumb at the base of the screen and pull up on the top edge with your fingers.

In order to use the onboard HSPDA you need to insert a SIM card.  To do this you need to remove the battery.  This is done by removing a cover on the back of the unit to expose the battery.  You then slide back two red clips that hold the battery in place.

Once you remove the battery you can see the SIM card slot. 

The only other points of interest on the back of the unit are three vents that let out heat and four rubber feel.  The rubber feet provide good grip on smooth surfaces - which is important when you have such a smooth finish on the unit.

Overall it is a good looking unit and feels well made.  Stay tuned for more on what you get when you fire it up.